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Resort Information

Please note that during this time, all amenities will be closed, including pools, spas, game rooms, fitness centers, restaurants/bars, etc.

  • Check-in: 4:00 p.m.
  • Check-out: 10:00 a.m.
  • Smoking: Non-smoking
  • Parking: Free
  • Pets: Not Allowed
  • Hotel Policies
 

Check-In & Check-Out Information

  • Resort Front Desk is open daily from 7:00 a.m. to 11:00 p.m.
  • All guest rooms are non-smoking. Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee a room location.  Pets are not permitted and strictly enforced; with the exception of service animals.
  • Express check out is available.
  • One vehicle per accommodation may be parked on the property. Additional vehicles must park off-site. We encourage you to reserve any day spa appointments prior to arrival by calling 1.760.788.3738. To view a full menu of spa services, visit RivieraWellnessSpa.com.
  • When Checking In: At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made, credit card for $300 security deposit, and a nightly $14.95 plus tax resort fee will be required (cash is not an acceptable form of deposit). Resort Fee includes access to tennis and sports courts, racquet club, Fitness Center with locker rooms, complimentary billiards, swimming pool and spa, business center computer/internet, and boarding pass printing.
  • Owner Weeks and Member Points Booking: Photo identification and a form of payment will need to be provided at check-in. Resort fees will be waived when staying on your owner week or member point reservations.
  • A resort fee of $14.95 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a hotel reservation.
Time To Wine Down

Time To Wine Down

Time to Wine Down at Riviera Oaks Resort. Stay 2 nights and receive a $20 credit that can be used at Vineyard Grant James.

American Express Gift Card

American Express Gift Card

Give the gift of travel. Diamond Resorts American Express gift cards are available now!

Room with a Full Kitchen

Room with a Full Kitchen

Dine-in or out, it's your choice. Nothing beats a room with a FULL KITCHEN!